Over 15 years of helping companies innovate and deliver business technology solutions. Enterprise64 is a values-driven technology agency dedicated to helping you succeed.

Gallery

Contact Us

6701 Democracy Blvd., Suite 300 Bethesda, MD 20817

info@enterprise64.com

+1 888 364 3381

Published:
October 12, 2019
Category:
Health
Client:
Social Security Administration

IMPROVE SOCIAL SECURITY ADMINISTRATION’S ONLINE DISABILITY AND RETIREMENT SERVICES

The Challenge

Detect and prevent fraud while maintaining usability. Every member of the public relies on the Social Security Administration’s services. SSA’s mission to provide secured and reliable disability and retirement services has been a focal point of the Agency.
As the agency’s e-Services grew, it became imperative to provide easy, secure and reliable access of SSA’s services to every citizen, while reducing the fraud and abuse.
The Agency was looking for a partner to streamline business processes, reduce fraud while expanding different service channels. Enterprise64 teamed with Lockheed Martin, Northrup Grumman, and CSRA to deliver on this modernization and innovation effort.

The Solution

A new highly-usable self service portal with predictive modeling to prevent fraud.
Enterprise64 worked with government leaders as technology advisors for the Retirement and Disability Modernization efforts. We helped architect and develop a new self-service portal for citizens. Enterprise64’s team also led the project to improve the process to detect and prevent fraud and abuse. By implementing modern data analytics and predictive modeling, to identify high-risk transactions, we made the new process efficient and significantly more effective.

The Agency has successfully launched the Retirement and Disablity Service through their mySocialSecurity portal. More than 32 million users (and counting…) have registered up to utilize SSA’s eServices!

Technical solution & Technology stack

We leveraged IBM, Microsoft, Amazon product and services to provide the foundation of the solution. This top tier technology stack also provides security and scalability to address current and future needs of the SSA.